Still in business?

I have sent in a support ticket last week but haven’t heard anything back. Not even a “Have you read the FAQ?”

And now there’s spam on the forum.

Makes me wonder if Flux is still in business. I guess they must be because the software has been updated recently but I’m really missing being able to print and use the vinyl cutter because the autolevel doesn’t work.

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I hope they are all super busy with the beambox roll out this month. I backed that on kickstarter too.

I have also noticed that a lot of parts are out of stock in the store. I was going to stock up on some of the consumables.

I’ve noticed over the last year and a half the fastest way to get things back in stock in the store to mention they are out of stock on the forums…you might want to try now. :stuck_out_tongue_winking_eye: It looks like a bunch is back in stock.

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Well, in my case it took about 2 months before support replied to my request and solved my problem today. I think they are very busy and/or have reduced help.

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Anyone been able to get communication from FLUX in the last month? I tried calling as well but the line was busy the whole time.

I have tried to communicate with them for an additional part I need and nothing. It is frustrating to support something that doesn’t provide you with support. About to part this thing out and get something else.

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It seems to me they have been overwhelmed with the Beambox roll out. My Beambox finally arrived this morning. I am still working on setting it up.

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