Flux Studio Stuck on "Initiating"

After various engraving/cutting successes interspersed with much troubleshooting to get to this point, Flux Studio currently analysis the .svg file of an imported graphic and then shows “Initiating” on the computer screen forever. I’m using a MacBook Pro, running MacOS Mojave (10.14.6), Flux Studio, and BeamBox Pro with the latest firmware that had been working for about a week. I’ve been waiting for help from Flux for a week with no response. Anyone have any help?