Beambox error while priview

Beambox and beamo Family
#1

I have a Beambox CO2 laser and when I press Preview and select the section … after a few images it stops and gives the below error

beambox laser error
beambox laser error582×555 60 KB

I was using firmware version 3.5.1 and would just freeze and show on the laser screen that there was something wrong with the connection to the camera.
Updated to 4.0.10 beta and mostly does the same thing, but now displays that error

Tried with Beam Studio 1.8.3 and 1.9.4 beta. No difference

Using it with cable or wifi game same error.

Would appreciate any help on this !

#2

It seems the issue was the USB cable that connected the raspberry pi with the camera.
Can’t say it was an easy fix but at least it works now