Still in business?


#1

I have sent in a support ticket last week but haven’t heard anything back. Not even a “Have you read the FAQ?”

And now there’s spam on the forum.

Makes me wonder if Flux is still in business. I guess they must be because the software has been updated recently but I’m really missing being able to print and use the vinyl cutter because the autolevel doesn’t work.


#2

I hope they are all super busy with the beambox roll out this month. I backed that on kickstarter too.


#3

I have also noticed that a lot of parts are out of stock in the store. I was going to stock up on some of the consumables.


#4

I’ve noticed over the last year and a half the fastest way to get things back in stock in the store to mention they are out of stock on the forums…you might want to try now. :stuck_out_tongue_winking_eye: It looks like a bunch is back in stock.


#5

Well, in my case it took about 2 months before support replied to my request and solved my problem today. I think they are very busy and/or have reduced help.


#6

Anyone been able to get communication from FLUX in the last month? I tried calling as well but the line was busy the whole time.


#7

I have tried to communicate with them for an additional part I need and nothing. It is frustrating to support something that doesn’t provide you with support. About to part this thing out and get something else.


#8

It seems to me they have been overwhelmed with the Beambox roll out. My Beambox finally arrived this morning. I am still working on setting it up.