Refund or custom taxes over 100$


#21

well

I guess we won´t here anything from the staff about this …


#22

I opened a support ticket about it, attaching scans of documents, and finally I was refunded the excess by PayPal in July.


#23

Hi all!
We apologize for the long wait on the tax refunds. Tax refunds submitted to our Help Center are mostly processed. If you still don’t receive the refund, please submit a ticket through here: https://flux3dp.zendesk.com/hc/en-us/requests/new?ticket_form_id=227247, we will review it asap.

thanks,
Wei