Hi. Not sure how your name works out, so I'll just fake it.
At one point I did download new software, that's what "blew" everything up. I finally gave up and wrote support, but never got an answer. What I'm looking for is 1. software that actually works; 2. Step by step instructions to install it and get the printer working. THANKS!
Also, if you have any idea, did they ever get the scanner to work? Mine totally sucks. Did they ever produce the pen/pencil/brush holder?