I’ve have NOT heard a response from you or your team on the feed issue NOT being resolved! What can your team do to assist me?
I look forward to your reply and help resolving this issue…
Additional details are posted in Request #4562 UPDATED on May 11th. They read as follows:
Good morning Jim,
This did NOT resolve the problem. All connectors are
clean and correct. No issues with bent pins. Also, ALL
software/firmware has been updated.
The feed motor sits and hums while the machine is on and
will not move in either direction. I have cycled power as well as
rebooted with and without the drive motor plugged in. Nothing has
It looks like the time for a replacement machine. Sorry
Can you please mail me the replacement Delta with
RMA/Shipping label. I’ll put the old machine in that box and return it
to you the same day.