I ordered a flux delta July first and now it is September first and I have heard nothing on whether my flux has shipped or not. I was expecting a notification as late as last week but nothing came from flux nor DHL. I need to get started with 3D printing soon. This is more than a hobby right now, I need to get back into the engineering community and I need prototypes. Please, I just want my printer.
I ordered “pre-ordered” mine in May 2016 & still have yet to hear anything on it beyond my payment confirmation.
at the time it was mentioned on there site “$250 off for pre-ordered” & “pre-orders are shipped in 3-4 weeks”
So I ordered, payed & assumed Id have it by early July. (maybe you did the same?)
I later learned “Pre-orders will be shipped right after the fulfillment of Kickstarter.” So theirs a line before this line.
Finding a “FAQ When will the machine deliver?” https://flux3dp.zendesk.com/hc/en-us/articles/215994938-When-will-the-machine-deliver- on there page I thought I was going to finally get some answers, the reply was a link to there shipping schedule http://update.flux3dp.com/8/en/ & batches they have shipped. None of it helped as all the dates appear Off? you can look for yourself.
I’m more confused than ever, I’v been out like $800 & a printer, i have no idea when I am going to get it Or if its even going to be this year? : C
I just want information, answers & my printer.
I just joined here few days ago hoping someone can enlighten me of whats happening.
I believe you have received our update email, we’re waiting for your reply in the Help Center!
Sorry for the long wait, could you give us the email address you used when ordering? So we can look it up for you. Please also submit a request thru here: https://flux3dp.zendesk.com/hc/en-us/requests/new so we don’t miss your messages. Thanks!
There is only so far that my patience will extend and you have gone beyond it’s limit. I am going to file for a full refund given the latest news about the Flux. I was willing to wait until the end of the year for my printer but your company contacting me and saying you will no longer be producing the product I have ordered has gone too far. To make matters worse you stated that you could meet the shipping deadline but chose not to so you could push out a newer version of the Flux Delta. The decisions you have been making as a company are destroying your credibility and any faith your customers still had in you. I will eventually get a Flux Delta under two conditions: your company meets the shipping deadlines you set and I don’t find a better product on the market. For now, I will need to find someone else to invest may time and money in.